Privacy Policy

1. Information We Collect

We may collect the following types of information:

Account Data

Name, email address, and profile picture.

Usage Data

Interactions with AI characters, chat history, call activity, preferences.

Device Information

Device type, OS version, IP address, and app usage logs.

2. How We Use Your Information

We use your data to:

• Provide and improve app features (e.g., chats, calls, recommendations).
• Personalize your experience (e.g., show your most chatted-with AI characters).
• Analyze usage trends and enhance security.

3. Data Sharing & Third Parties

• We do not sell your personal data.
• We may use trusted third-party services (e.g., cloud storage, analytics) that comply with data protection laws.

4. AI Interaction

All conversations are with AI-generated personas, not real individuals. Data from chats may be used to improve AI performance and personalization.

5. Security

We use encryption and industry-standard safeguards to protect your data.

6. Your Rights

You can:

• Access, update, or delete your data
• Opt-out of certain data collection
• Request data portability (where applicable)

Contact us at friends@mythoworld.net for requests.

7. Children's Privacy

We do not knowingly collect data from children under 13 (or the minimum age in your region). If we discover such data, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the app indicates acceptance of any changes.

9. Information We Collect (Detailed)

9.1 Account & Identity Information

• Name, display name, email address or phone number (if you register via email or social login)
• Profile avatar (if you upload one)

9.2 Usage & Device Data

• Device identifiers, operating system, App version, crash logs, and usage analytics (pages visited, features used, timestamps)
• IP address and approximate location (city-level) for fraud prevention and geo services

9.3 Conversation Content

• Text messages you send to mentors
• Voice recordings (when you use voice features) and derived transcripts
• Short session metadata (timestamps, mentor selected, duration)

9.4 Payment & Billing

Purchase receipts, subscription status, and billing identifiers from payment platforms (Apple In-App Purchases, Google Play Billing, Stripe on web). We do not store raw card data; payment processors handle card information.

9.5 Communications

Support messages, feedback, emails, and any attachments you send to support.

10. How We Use Your Information (Detailed)

We process data on the following bases depending on the region: contract performance, consent, legitimate interests, or legal obligation.

• Provide, operate, and maintain the App (contract)
• Process conversations and generate AI responses (contract / legitimate interest)
• Bill you, manage subscriptions, and prevent fraud (contract / legal compliance)
• Improve the App, train models, analyze usage, and perform research (legitimate interests / consent where required)
• Communicate updates, marketing (consent or opt-out where required)
• Comply with legal obligations, law enforcement requests (legal obligation)

11. AI and Voice Processing

• Audio and text you submit are processed by our servers and third-party AI providers to create responses, to synthesize voice output. Providers may include (but are not limited to) OpenAI, ElevenLabs, RunPod, Vapi, and other partners.
• We may store recordings/transcripts temporarily to improve service or for debugging; retention is specified below.
• Any AI-generated mentor persona is synthetic and inspired by public-domain concepts; these are not claims of real-person endorsement. You will see an in-app disclaimer clarifying the AI nature of the mentors.

12. Third-party Service Providers

We use third-party service providers to run the App and provide features, such as:

• Cloud infrastructure & storage: AWS, Google Cloud, Firebase, RunPod
• AI & voice generation: OpenAI, ElevenLabs, Vapi, RunPod
• Communications & telephony: Twilio
• Payment processing and billing: Apple (IAP), Google Play (Billing)
• Analytics: Google Analytics for Firebase, Mixpanel, or similar

We require these processors to act only on our instructions and to maintain appropriate security measures.

13. Data Retention

• Account data: retained until you delete your account plus a grace period (e.g., 30 days), unless required otherwise by law.
• Conversation content: by default retained for 90 days for service improvement and fraud checks, unless you choose deletion; retention periods may vary by jurisdiction.
• Logs/analytics: aggregated/anonymized logs retained longer for business analytics (e.g., up to 2 years).

14. User Rights & Controls (Detailed)

14.1 Access & Correction

You can request a copy of your personal data and request corrections.

14.2 Deletion & Account Termination

You can delete your account via the app or by contacting friends@mythoworld.net. We will delete personal data within a reasonable period, subject to legal obligations (e.g., tax records).

14.3 Portability

Where applicable (GDPR), you can request your data in a portable format (CSV/JSON).

14.4 Opt-out of Marketing

You can opt-out of marketing communications via email links or contact friends@mythoworld.net.

14.5 EU / UK / EEA Rights

If you are in the EU/EEA/UK, you have the right to access, rectify, erase, restrict processing, object to processing, and data portability. For requests, contact friends@mythoworld.net. We may ask for ID to verify.

14.6 California (CCPA/CPRA)

If you are a California resident, you can request access, deletion, and opt-out of sale/sharing (we do not sell personal data). Contact friends@mythoworld.net.

15. Cookies & Similar Technologies

We use cookies and local storage for preferences, analytics, and functionality. You can manage cookie preferences via your device or browser settings.

16. International Transfers

We may transfer data across borders (e.g., data processors in the U.S., EU). Where required by law (GDPR), we implement appropriate safeguards (Standard Contractual Clauses or other legal mechanisms).